Shipping policy
At Halo Nest, we aim to deliver your order as quickly and safely as possible. Please review our shipping policy below for details on processing times, delivery estimates, and important information.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with tracking details.
Please note that processing times may be slightly longer during peak seasons or promotional periods.
2. Shipping Times
Estimated delivery times are as follows:
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Standard Shipping: 7–14 business days
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International Shipping: 10–20 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances beyond our control.
3. Shipping Costs
Shipping fees (if applicable) are calculated and displayed at checkout before you complete your purchase.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.
4. Tracking Your Order
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.
If you experience issues with tracking, feel free to contact us for assistance.
5. Delays & Lost Packages
Halo Nest is not responsible for shipping delays caused by:
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Carrier issues
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Customs clearance
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Weather conditions
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Incorrect or incomplete shipping addresses
If your package appears lost or significantly delayed, please contact us and we will assist you in resolving the issue.
6. Incorrect Shipping Information
Please ensure all shipping details are correct at checkout.
Halo Nest is not responsible for orders delivered to incorrect addresses provided by the customer.
If an order is returned due to an incorrect address, reshipping fees may apply.
7. Customs, Duties & Taxes
For international orders, customs duties or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
8. Contact Information
For any questions regarding shipping, please contact us at:
Halo Nest
📧 Email: 7785mesa@gmail.com